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Ohmyspins Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Ohmyspins Casino. Please read them carefully before registering an account, depositing funds or playing any games.
1. About these Terms
These Terms & Conditions govern your use of the Ohmyspins Casino website, account services, games, payment features and related content. By accessing the website or creating an account, you confirm that you have read, understood and agreed to be bound by these Terms, together with any additional rules or information displayed on the website.
If you do not agree with any part of these Terms, you must not register, deposit, play games or otherwise use the website. We may update these Terms from time to time. Changes may be made to reflect legal, technical or operational requirements. The current version will apply from the time it is published on the website, unless a different effective date is stated.
You are responsible for checking the Terms regularly and ensuring that your use of the website remains compliant. Additional terms may apply to particular games, promotions, payment methods or services. Where additional terms apply, they will be made available before or during the relevant activity.
Eligibility and lawful use
You must only use Ohmyspins Casino where online gambling is lawful for you. You must meet the applicable minimum age requirement and satisfy any location, identity or eligibility checks that may apply. You must provide accurate information and must not use the website if you are prohibited from gambling, subject to an exclusion, or otherwise unable to enter a lawful agreement.
You are responsible for understanding the laws that apply to you. Access to the website does not mean that its services are available in every location. We may restrict or refuse access where this is necessary to comply with legal or regulatory obligations.
2. Accounts, verification and security
An account may be required to access certain features. You may only create and use an account for yourself. Accounts must not be opened or operated on behalf of another person, and you must not transfer, sell, lend or otherwise give another person access to your account.
Information supplied during registration and throughout your use of the website must be complete, current and accurate. You must tell us if relevant information changes. We may request documents or other information to confirm your identity, age, location, payment ownership or source of funds. Your account or transactions may be restricted while checks are being completed.
You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from our own error. You must notify us promptly if you believe your account has been accessed without permission, your details have been compromised or an account security issue has occurred.
- Do not use another person’s account or payment method without proper authorisation.
- Do not create multiple accounts to avoid restrictions, obtain an unfair advantage or misuse an offer.
- Do not provide false, misleading or incomplete information.
- Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- Do not allow another person to use your account or attempt to bypass account controls.
We may suspend, restrict or close an account where information cannot be verified, where these Terms may have been breached, where activity appears suspicious, or where action is required for legal, security or responsible gambling reasons. Any decision will be handled in accordance with applicable obligations.
3. Deposits, games and withdrawals
You may only deposit funds using a payment method held in your name or otherwise authorised for your use. You must ensure that payment information is accurate and that you have permission to use the selected method. We may reject, reverse or investigate a transaction where ownership cannot be established or where a payment presents a security or compliance concern.
You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings. Gambling outcomes are determined by the applicable game rules and cannot be predicted or influenced through a strategy that guarantees success. Past results do not indicate future results.
Game rules, minimum or maximum stakes, availability and other conditions may vary between games. You should review the relevant information before placing a wager. A wager may be accepted, declined, cancelled or adjusted where required by a technical issue, an obvious error, a duplicated transaction, suspected misuse or another legitimate reason.
A game or transaction may be interrupted by connectivity problems, device faults, software errors or other technical events. If this occurs, do not repeatedly submit the same action. We may review the relevant records and take reasonable steps to correct an error or resolve the affected activity. Where a game result has been recorded by the applicable system, that record may be used to determine the outcome, subject to correction of manifest error.
Withdrawal requests may be subject to account verification, payment checks, applicable transaction procedures and any conditions displayed when the request is made. Funds may be returned through an appropriate payment method and may not always be sent using the same method as the original deposit. We may delay or refuse a withdrawal where required checks are incomplete or where there is a reasonable compliance, fraud or security concern.
Any bonus, promotion or special offer is subject to its own terms. Those terms may include eligibility requirements, expiry conditions, wagering requirements, game restrictions, account limits and withdrawal conditions. If promotional terms conflict with these Terms, the promotional terms will apply only to the relevant offer.
4. Responsible gambling, privacy and general conditions
Ohmyspins Casino supports safer gambling. Gambling should be treated as entertainment, not as a way to earn money, solve financial problems or recover losses. You should set a budget before playing, keep track of your time and spending, and stop if gambling is affecting your finances, relationships, work, study or wellbeing.
If you are concerned about your gambling, use the available responsible gambling tools and consider taking a break or requesting account closure. You should seek independent support from an appropriately qualified service if you need help. We may apply limits, breaks, restrictions or other measures where requested by you or considered necessary for safer gambling and compliance.
Personal information is handled in accordance with the applicable privacy information published on the website. We may collect and use information to provide services, process payments, verify identity and age, prevent fraud, maintain security, meet legal obligations, manage responsible gambling requirements and improve the website. By using the website, you acknowledge that such processing may be necessary for these purposes.
Website content and acceptable conduct
The website, including its software, design, text, graphics, trademarks and other content, is provided for personal use unless stated otherwise. You must not copy, reproduce, modify, distribute, reverse engineer, interfere with or commercially exploit any part of the website without permission. You must not introduce harmful code, use automated tools improperly, overload the website or attempt to bypass security measures.
We aim to keep website information accurate and available, but access may occasionally be interrupted for maintenance, updates, technical faults or events outside reasonable control. To the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free or suitable for every device or purpose.
Nothing in these Terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law. Subject to those rights, we are not responsible for loss caused by your misuse of the website, unauthorised access resulting from your failure to protect account details, interruptions outside reasonable control, or reliance on information that was not intended to be financial or gambling advice.
Closure, complaints and governing law
You may stop using the website or request account closure in accordance with the available account procedures. Closing an account does not remove rights or obligations that arose before closure. We may retain information where required for legal, compliance, dispute resolution, security or record-keeping purposes.
If you have a question, dispute or complaint, please use the support or contact process made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. We may request further information before responding.
These Terms are intended to operate consistently with applicable Australian laws and any mandatory requirements that apply to the services. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later.