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Betting Rules
These Betting Rules explain the general conditions that apply when you place bets or play games through Ohmyspins Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By using the site, you confirm that you understand and accept the rules that apply to your activity.
General betting conditions
Ohmyspins Casino aims to provide a clear and fair betting environment for eligible players in Australia. You are responsible for reading these rules before placing a bet. Rules may differ between products, games, markets and promotions, so additional conditions may apply where they are displayed. If a specific game rule or market rule conflicts with a general rule, the specific rule will normally apply to that game or market.
You must be legally entitled to use the site in the place where you are located. You must also meet any applicable age, identity and account requirements. You may not use the site if online gambling is prohibited for you under applicable law, if you are subject to a gambling restriction, or if you are located in a jurisdiction that the site does not accept.
- You must provide accurate, current and complete information when creating or using an account.
- You must keep your login details secure and must not allow another person to use your account.
- Bets must be placed using your own account and with funds that you are legally entitled to use.
- You must not use the site for unlawful activity, fraud, money laundering or any attempt to bypass account controls.
- You must follow any displayed game instructions, market conditions, account restrictions and promotional terms.
- You must not interfere with the operation of the site, manipulate outcomes or use software intended to obtain an unfair advantage.
Where required, Ohmyspins Casino may ask for information or documents to verify your identity, age, location, payment method or source of funds. Betting activity, withdrawals or other account functions may be restricted while checks are being completed. You should respond to reasonable verification requests promptly and ensure that documents supplied are genuine, readable and up to date.
Placing and accepting bets
A bet is generally treated as placed when you confirm it through the relevant betting interface and it is recorded by the site. A bet is not guaranteed merely because you have selected an option, entered a stake or received a pending message. The status shown in your account or betting history is the best indication of whether a bet has been accepted.
Ohmyspins Casino may refuse, cancel, limit or place a bet on hold where this is necessary for security, technical, legal or operational reasons. This may include circumstances involving an obvious error, incorrect price or market information, a communication failure, suspected misuse, duplicate bets, an account issue or a result that cannot be verified. Where a bet is cancelled, any applicable return will be handled in accordance with the relevant rules and applicable law.
Stake and bet details
Before confirming a bet, check the selected game, market, outcome, odds or displayed return, stake and any other details carefully. You are responsible for reviewing the confirmation screen and your betting history. Once accepted, a bet may not be changed, withdrawn or cancelled by you unless the relevant product specifically allows it.
The available stake range, transaction method and any account or product limits may be displayed during the betting process. These limits can vary and may be applied for legal, responsible gambling, security or operational reasons. A displayed limit is not a promise that every bet will be accepted up to that amount.
Technical issues and errors
You should not continue betting if the site, game or connection appears to be malfunctioning. If a technical issue affects the recording, display or settlement of a bet, the affected activity may be reviewed and corrected in line with the applicable rules. Screenshots, browser messages or other information may assist with an investigation, but they do not by themselves confirm that a bet was accepted.
Game results and settlement
Bets are settled using the official result or outcome applicable to the relevant game or market. For casino games, settlement is normally based on the result generated and recorded by the game system. For event-based betting, settlement may depend on the result published by an appropriate official source or the source identified in the relevant market rules.
If a result is changed, corrected, postponed, abandoned or declared invalid, the affected bet will be reviewed under the applicable game or market conditions. A result may not be changed solely because a later source reports a different view, unless the relevant rules permit a correction. Where no valid outcome can be established, the bet may be cancelled or settled in another way described by the specific rules.
- Settlement may be delayed while a result, account or transaction is checked.
- A bet may be voided where it was accepted because of an obvious error or a system issue.
- Duplicate or incorrectly recorded bets may be investigated and corrected.
- Any return shown in a game or betting interface may be subject to final verification.
- The betting history and account records may be used when reviewing a dispute or settlement question.
If you believe a bet has been settled incorrectly, review the game or market information first and raise the matter through the available support channel. Include the relevant account information, date, game or market and bet reference if one is shown. Do not send passwords or other sensitive security information in a support request.
Disputes and reviews
Disputes are assessed using available technical records, account history, game data and relevant third-party information. Ohmyspins Casino may suspend a decision while an investigation is undertaken. You agree to provide reasonable assistance, including clarification of the circumstances and any information needed to identify the bet. Nothing in these rules removes rights that cannot lawfully be excluded.
Fair play and responsible betting
Gambling involves risk and is not a way to make money or recover losses. Only bet with money you can afford to lose, and consider the amount of time and money you are spending. Set personal limits before you begin and avoid increasing your stake because of a previous loss or an expectation that a win is due.
- Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or drugs.
- Keep gambling separate from essential household expenses, bills and money needed for other commitments.
- Do not borrow money or sell possessions to fund betting.
- Never chase losses or treat gambling as an investment.
- Use available deposit, wagering, time or session controls where offered.
- Consider self-exclusion or a temporary break if gambling is no longer enjoyable or feels difficult to control.
- Seek independent support if you are concerned about your gambling or someone else’s gambling.
Ohmyspins Casino may apply account limits, cooling-off periods, activity reviews or other safer gambling measures. These measures may affect your ability to deposit, play, place bets or access promotions. You must not try to avoid a restriction by opening another account or using another person’s account.
Account closure, suspension or restriction may occur where there is a suspected breach of these rules, a legal or regulatory requirement, a security concern, a verification issue or conduct that could affect the fairness of the site. Any remaining balance will be considered in accordance with the applicable Terms and Conditions and legal requirements, subject to verification and any lawful deductions.
These Betting Rules may be updated from time to time to reflect changes to products, technology, legal requirements or site operations. The current version published on this page applies to future activity from the time it is made available, unless a different effective date is stated. You should check the rules regularly and retain a copy if you need a record.